Privacy Policy
Last updated: November 23, 2025
At OroThemes, accessible from orothemes.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by OroThemes and how we use it.
1. Information We Collect
When you register for an account, buy a theme, or use our support services, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
2. How we use your information
We use the information we collect in various ways, including to:
- Process your transactions and deliver the digital files.
- Generate and validate your unique License Key.
- Provide, operate, and maintain our website.
- Improve, personalize, and expand our website.
- Send you emails regarding updates, support, or security alerts.
3. License Verification System
To protect our intellectual property, our themes include a verification script. When you activate a license, we store the domain name (URL) where the theme is installed. This data is used strictly to validate your license rights (Single Domain usage) and prevent piracy. We do not track your website's visitors or collect data from your users.
4. WooCommerce & Payments
We accept payments through third-party payment processors (e.g., Stripe, PayPal). We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.
5. Support Services & Credentials
If you purchase our Installation Service, you may be required to provide temporary access credentials (username/password) to your website.
Security Promise: These credentials are used solely for the purpose of setting up the theme. We strongly recommend that you change your passwords immediately after our team confirms the installation is complete. We do not store these credentials after the service is rendered.
6. Cookies
Like any other website, OroThemes uses 'cookies'. These cookies are used to store information including visitors' preferences (such as items in the shopping cart) and the pages on the website that the visitor accessed or visited.
7. GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data (e.g., delete your account), under certain conditions.
Contact Us
If you have any questions about this Privacy Policy, You can contact us via email: support@orothemes.com